Customer Care

We’re here for you throughout every step of your healthcare journey

Part of that partnership is keeping you informed of your rights, and providing access to information you need to make your healthcare decisions.


Should you need to return an item please contact our customer service department at 615-322-3010. Refunds will be returned in the same form of payment as the original purchase.

Please understand the following will be considered:

  • Original Receipt is presented
  • Products cannot be opened, worn against the skin, used, soiled, tampered with or damaged in any way
  • The item is not perishable or disposable in nature
  • Attempts have been made to provide another product to meet the need. An exception is available in the event that there has been a documented change in the patient’s clinical need.