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Insurance & Patient Rights
Customer Service Help
Should you need to return an item please contact our customer service department at 615-322-3010. Refunds will be returned in the same form of payment as the original purchase.
Please understand the following will be considered:
- Original Receipt is presented
- Products cannot be opened, worn against the skin, used, soiled, tampered with or damaged in any way
- The item is not perishable or disposable in nature
- Attempts have been made to provide another product to meet the need. An exception is available in the event that there has been a documented change in the patient’s clinical need.